Geoleadership provides proven culture-specific solutions that assess whether an organization is capable of executing its strategy and take actions to close capability gaps and strengthen the organization's execution and business results. NEW! The new book on Global Business Leadership by Dr. Eileen Sheridan Wibbeke, shall be published by Elsevier (Oxford) in 2008. PRE-ORDER TODAY! Listen to GLG Interview Discussing Cultural Leadership See "GeoLeadership" Thread Review GeoLeadership Model for Business Leaders Peruse "7 Cs" Required of Leaders in the Era of Globalization WHO IS THE CUSTOMER? "The customer is the most important visitor on our premises. He is not dependent on us. We are dependent upon him. He is not an interruption in our work. He is the purpose of it. He is not an outsider in our business, he is part of it. We are not doing him a favor by serving him. He is doing us a favor by giving us the opportunity to do so." - Mahatma Gandhi